Last updated: September 23, 2026
This Shipping Policy applies to orders placed through Official Hemp Seeds at officialcannabisseeds.com.
Orders may be reviewed for payment confirmation, age verification, fraud prevention, inventory availability, shipping restrictions, and legal compliance before fulfillment.
Available shipping methods, shipping charges, and delivery estimates may vary by product, destination, carrier availability, and compliance requirements. Any delivery estimate shown on the website or at checkout is an estimate unless a final approved notice says otherwise.
Customers are responsible for providing a complete, accurate, and deliverable shipping address. Orders delayed, returned, lost, or charged additional fees because of incorrect or incomplete shipping information may require customer-service review before any reshipment or refund decision.
We do not knowingly ship products to destinations where the ordered product is restricted or prohibited by applicable law. We may cancel or refuse an order if we determine that it cannot be lawfully shipped to the destination address.
Lost, stolen, delayed, returned, or damaged package claims require customer-service review and may also require carrier review, supporting photos, packaging photos, or other documentation.
Customer Service Email: info@officialcannabisseeds.com
Customer Service Phone: (833) 365-5250
Operator: HFS Partners LLC
DBA / Fulfillment Address: 1209 N. Orange St., Wilmington, DE 19801, USA
Fulfillment-location note: The address above is the confirmed product storage and shipping address for this site.